Q1: Can I get free samples?

A1: Generally, we do not provide free samples, but we can refund the sample cost when buyers place bulk orders.

Q2: If we place an order, how long is the delivery time?

A2: It depends on the order quantity. Usually, for small orders, we can deliver within 3-5 working days. For bulk orders, let us confirm when we place the official order.

Q3: What are your payment and delivery terms?

A3: Payment terms: via T/T, 30% deposit and balance all before shipment. For small amounts, we also accept payment via PayPal.

Q4: Which company will be used for shipment, DHL, UPS or others?

A4: Usually, we ship batteries via DHL, UPS and FedEx.

Q5: What kind of packages do you ship? Can I have a customized package?

A5：We have factory current standard package, custom printed logo should meet the buyer's requirement, extra cost will be borne by the buyer, for more details, please contact us.

Q6: Your factory or trading company?

A6: We are a professional battery manufacturer with our own factory and brand. We provide various OEM / ODM services to our customers all over the world.

Q7： Where is your company's main market?

 A7: Our company focuses on North America, Europe, Korea and Japan market for high quality batteries.

Q8: What are your advantages compared to other suppliers?

A8 a) High quality batteries: Our batteries have sufficient capacity and low RI. Before shipping, we will check the products and make sure the quality is approved by customers.

b) Better service: We always provide what our customers need. Promptly respond to customer's questions. We provide the best project solution for our customers. We ship on time.

Q9: Can we visit your factory before placing an order?

A9: Of course no problem, we are always welcome to visit our factory.